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How to configure your Bridge-IT backups

(@leeottaway)
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How to configure your Bridge-IT backups

If you are not a cloud customer, you must ensure that you are backing up all of your data on a regular basis (we manage all backups of data on our cloud servers). In the event your server goes down (which can happen for a variety of reasons), the only way you'll be able to retrieve your data is from a backup. You can use Bridge-IT to create a backup for all your important files by following the steps below:

Step 1. In the Bridge-IT software go to "Tools --> Database Administration --> Backup Database"

Backup 01

 

Step 2. Plug in a backup media, such as an external disk or large capacity USB key. We recommend using more than one of these external backup disks so that if one of them is lost or is corrupted the other can be utilised. Using the magnifying glass, set the location and name of the destination backup file, then give the backup an appropriate name. The location will generally be on either your E or F drive. Do NOT backup to your C drive as this represents the computers own hard disk which would also be unavailable if the server goes down.

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Step 3. The backup will always include your Bridge-IT database, which includes all of your appointments, patient records, clinical notes etc. However, you can also use Bridge-IT to backup other essential files such as your scanned documents, letters, files attached to your patient records under the "Documents" tab in the patient record, as well as files that are stored by other software, such as your digital x-rays. In order to do this select "Add Folder", then browse on your local drive to the folder you want to include in your backup. An important folder that should always be included is the "Bridge-IT Folder", which is where your scanned documents and letters are stored. This will normally be on the C or D drive of your computer, however if you can't locate it please call us and we'll find it for you. Once this folder is added, add any other folders you want backup, such as your x-ray folder. This will vary depending on the system you are using. Please contact us if you are not sure where such files are stored.

Backups 04

 

Step 4. Bridge-IT gives you the option to add a timestamp to your backup when it is created. This prevents your previous backups from being overwritten. Because of this your external drive may eventually fill and older files will need to be removed from the external backup disk manually, but it is a safer way of doing backups. If you leave the option unticked, your previous backup will always be overwritten.

Backups 05

 

Step 5. When you perform a backup, you have the option to "Backup Database Only", or "Backup Database and Directories". The backup which includes the database only is very quick and should only take a minute or two. We recommend you choose this option as your daily backup. However, at least once a week you should also switch to "Backup database and Directories". This will include all the folders you added in Step 3. Of course if you want, you can backup everything every day, however this will take considerably longer depending on the number and size of the folders you have included in your backup. X-Rays tend to be very large files which take a while to compress and copy. Please note, if you choose to backup the data only every day and the everything else once a week, you MUST ensure that the "add a timestamp" check box is ticked.

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Step 6. Once you have set up all your options, press the "Perform a System Backup Now" button. A progress bar will keep you alerted of roughly how long the backup is likely to take. As mentioned, backing up the database only will be quick, and the directories will take longer. All the folders will be compressed and encrypted into a single backup file using password protected, military grade AES-256 encryption. This ensures that if your backup medium is lost or stolen, no one will ever be able access your patient data.

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We hope this article has helped ensure your data is safely backed up on a regular basis.

This topic was modified 1 month ago 4 times by S4D Administrator
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Topic starter Posted : 27/06/2022 10:25 am
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